Contact Us

Have a question or need a hand? We’re here to help. Email us at support@autterhome.com, or simply click the Get Support button below to get in touch with the Autter team.

We aim to respond within 24 hours.

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Do you ship internationally?

We are proudly Australian owned and operated. At this stage, we primarily ship within Australia. We hope to expand to international shipping in the future.

How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Delivery times vary depending on your location, but most Australian orders arrive within 2-7 business days.

What is your return policy?

If you're not completely satisfied with your purchase, you may return eligible items within 30 days of delivery. Products must be unused, in their original packaging, and in resalable condition. Please contact our support team before returning your order.

How can I track my order?

Once your order has been dispatched, you'll receive a confirmation email with your tracking information so you can follow your delivery every step of the way.

Do your products come with a warranty?

Yes. All Autter products include a warranty for your peace of mind. Warranty information is included with your product and can also be obtained by contacting our support team.

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Have a question or need assistance? Complete our enquiry form and our team will respond as soon as possible.

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