Autter
Returns
Love it or return it.
Shop with confidence.
We want you to love your Autter pieces as much as we do. If something isn't quite right, our simple return process makes it easy to send it back, exchange it, or get a full refund.
Free Returns
Within 30 Days
Send it back at no cost to you, no questions asked.
Easy Process
Simple & Hassle-Free
Start a return in minutes with our straightforward steps.
Ready to Help
We're Here for You
Our support team responds within one business day.
Full Refund
Peace of Mind
Get your money back in full once your return is received.
Our Returns Policy
30-Day Returns
You have 30 days from the delivery date to start a return.
Free Returns
We provide a prepaid shipping label for every eligible return.
Full Refunds
Once received and inspected, refunds are issued to your original payment method.
Exchanges
Prefer a different size or product? We're happy to arrange an exchange.
Non-Returnable Items
Gift cards and final sale items are not eligible for return or exchange.
How to Start a Return
Email Us
Send a request to support@autterhome.com with your order number.
Get Your Label
We'll respond with a prepaid return label within 1 business day.
Pack & Send
Pack your item securely and drop it off at any nominated carrier location.
Get Refunded
Your refund is processed within 3-5 business days of receipt.
Need Help?
We're here for you. If you have any questions about your return or order, our team is just an email away.